Returns & Exchanges
A simple and transparent process designed to ensure your satisfaction.
At ADAMA’s World, we take pride in offering carefully curated products across beauty, fashion, and hair.
If for any reason you are not completely satisfied with your purchase, we offer a return and exchange process designed to be clear and straightforward.
Return Eligibility
To be eligible for a return, items must meet the following conditions:
• Returned within 7–14 days of delivery
• Unused, unworn, and in original condition
• Original packaging and tags must be intact
• Proof of purchase is required
Non-Returnable Items
For hygiene and safety reasons, certain items cannot be returned or exchanged:
• Opened or used beauty and skincare products
• Hair extensions, wigs, or hair products that have been worn, altered, or opened
• Final sale or clearance items
We encourage customers to review product details carefully before purchasing.
Exchanges
We offer exchanges for eligible items in case of sizing issues or product concerns. To request an exchange, please contact our support team within the return window. Exchanges are subject to product availability.
How to Return an Item
1. Contact our support team at support@adamasworld.com
2. Provide your order number and reason for return
3. Wait for return authorization and instructions
4. Ship the item back using the provided details
Please do not return items without prior authorization.
Refunds
Once your return is received and inspected, we will notify you of the approval status. If approved, refunds will be issued to your original payment method within 5–10 business days. Shipping fees are non-refundable unless the return is due to an error on our part.
Return Shipping
Customers are responsible for return shipping costs unless the item received is defective or incorrect. We recommend using a trackable shipping service to ensure your return is received safely.
Damaged or Incorrect Orders
If you receive a damaged or incorrect item, please contact us within 48 hours of delivery. We will review your request and provide a replacement or refund where applicable.